How to Improve Your Health Plan’s ER Diversion Strategy
Health plans need to lower ER costs, no matter what type of populations they serve—from Medicaid and Medicare to private, commercial plan members. Non-urgent ER visits cost the U.S. $4.4 billion annually, and ER costs, according to a new CDC report, have doubled in...
Destination Success: Mapping Your Health Plan Member Engagement Steps for Q4
At Carenet Health, we know the power of outstanding member engagement is critical to closing gaps in care, improving member satisfaction and outcomes, guiding them to the right care setting, boosting the bottom line and more. That’s why we’re developed a...
Is Your Health Plan on Track to Meet Year-End Goals?
Three Customer-Centric Steps to Help You Meet Your Goals—From Member Satisfaction to HEDIS Measures As you roll into the second half of the year, it can be important to conduct a business review to see where you stand with your year-end objectives, from HEDIS and...
Why Joining the Health Concierge Movement Is Critical for Today’s Consumer Needs
Customer-centricity is infiltrating healthcare and it’s fundamentally changing the game for all players, from payers and providers to plan sponsors and policymakers. The sweeping shift toward consumer-driven, value-oriented healthcare, combined with escalating costs,...