Healthcare consumerism has been a much-talked about factor in healthcare provider and payer organizations for years. While the concept was slow to evolve, we’re now seeing the tipping point—when healthcare consumers (some prefer the word “patients”) are gaining more...
Medicare members require a distinct healthcare engagement strategy. At Carenet Health, our approach is rooted in our team’s ability to form nurturing relationships with members. It also leverages our proprietary Intelligent Engagement framework—combining the power of...
When your plan members stop taking their medications as directed, it can have a domino effect. Disease treatment may be halted, complications may arise and a person may end up in the emergency department or needing to be admitted to the hospital. In addition to the...
Ebooks, case studies, trends briefs and more made the list of our most popular healthcare engagement content this year In a recent post, we provided our top 10 blog posts for the year. But just as popular were our variety of downloadable resources available to...
Our Top Healthcare Engagement Content This Year It’s hard to believe: We’re about to wrap up another exciting year in the world of healthcare consumer engagement. In the Carenet Health Resource Center, we’ve continued to grow and address our clients’ changing needs...
Medicare Advantage plans are facing a problem—high rates of gaps in care that affect HEDIS (Healthcare Effectiveness Data and Information Set) quality measures … and ultimately revenue. The solution? Not just member engagement, but a strategic and multi-faceted...
Healthcare engagement is changing—driven by new players, new models, new technology, new channels and new consumer expectations. Read our annual Healthcare Consumer Engagement Forecast to learn what our experts say are the top trends for 2020. See the predictions >...
Download our new Q/A brief for an expert’s take on CMS Stars—what’s changing, what hasn’t—and what health plans should prioritize in their Stars improvement planning. Medicare Advantage and stand-alone Part D plans are smart to keep tabs on changes to the Centers for...
Do you know the state of the Stars? To improve your CMS Stars program scores, you need a firm grasp of how the program measures are changing (and not changing) from year to year. In our new infographic, we’ve gathered key shifts that Medicare Advantage and Part D...
