A Conversation About the Value of Intelligent Engagement in Healthcare
At Carenet Health, we’ve developed a distinct approach to healthcare consumer engagement called Intelligent Engagement.TM It’s a comprehensive method based on our decades of engagement learnings, with a strong foundation in data, technology, talented teams, and best...
Advocacy Programs Are In, But How Do You Find the Right-Fit Member Services Partner?
Consumer health advocacy programs—also known as healthcare navigation assistance and concierge-level member support—are becoming increasingly valuable to health plans, risk-based providers and employer groups who want to help their members and employees get the most...
Eight Ways to Optimize Patient Engagement to Address Social Determinants of Health
Pinpointing and addressing social determinants of health (SDOH) is a growing concern for both payers and providers—identifying those factors can help optimize the health of the member/patient base and ultimately change lives. Awareness of and outreach for social...
In Sickness and Health: The Necessary Marriage of Consumer Engagement and COVID-19 Vaccine Distribution
As the scientists working to develop a vaccine for COVID-19 began to report promising clinical trials, Carenet Health leaders knew healthcare consumer engagement would need to play a role in the distribution of a vaccine. Why? Because we know from experience that...
New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain
Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment. In this Carenet Health case study, we highlight four factors that...
Telehealth: How to Get It Right for the Medicare Population
If there’s one population that could really reap the benefits of telehealth, it’s seniors. Not having to travel to a doctor’s office, avoiding unnecessary exposure to COVID-19 and other viruses, saving money with lower-cost virtual care, and being able to get 24/7/365...
Carenet Client Success Team Adds Value from Shared Learnings
When health plans, health systems and other healthcare organizations partner with Carenet Health for their consumer engagement needs, they can count on a Client Success Team that’s committed to best-in-class account management. Yet as Vikie Spulak, Carenet’s chief...