New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain
Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment. In this Carenet Health case study, we highlight four factors that...
Telehealth: How to Get It Right for the Medicare Population
If there’s one population that could really reap the benefits of telehealth, it’s seniors. Not having to travel to a doctor’s office, avoiding unnecessary exposure to COVID-19 and other viruses, saving money with lower-cost virtual care, and being able to get 24/7/365...
Carenet Client Success Team Adds Value from Shared Learnings
When health plans, health systems and other healthcare organizations partner with Carenet Health for their consumer engagement needs, they can count on a Client Success Team that’s committed to best-in-class account management. Yet as Vikie Spulak, Carenet’s chief...
Infographic: A Look at Innovation Through Optimization in Action
An evolving and sustainable healthcare system requires improved consumer engagement, and that means new ideas are paramount. But as healthcare organizations embrace innovation, they often overlook an area ripe for exploration—the process of optimization. By working...
Healthcare Engagement Lab Created for Client’s Rapid Optimization Needs
Successful healthcare engagement can be a moving target. That’s why rapid testing and optimization of channels, messaging and other factors is so important. But having the infrastructure and resources to perform that kind of continuous, short-term outreach work in a...
A Better Engagement Approach Can Close HEDIS Gaps
Medicare Advantage plans are facing a problem—high rates of gaps in care that affect HEDIS (Healthcare Effectiveness Data and Information Set) quality measures … and ultimately revenue. The solution? Not just member engagement, but a strategic and multi-faceted...
Health Plan Engagement: Site-of-Care Support Saves $100 Million Annually
Download our case study to learn how one health plan used proactive outreach to steer plan members to lower-cost imaging facilities. A leading health plan knew that high-quality, lower-priced diagnostic imaging facilities were readily available in-network. Members...