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Close Gaps in Care: Health Plan HEDIS Best Practices Guide

Close Gaps in Care: Health Plan HEDIS Best Practices Guide

Ebooks, Health plans

In one of our most popular ebooks—freshly updated!—we provide 11 essential best practices, ideas for inspiration and several additional key insights to help your health plan take member HEDIS® engagement to the next level. Member outcomes and quality measures,...
How Strong Is Your Healthcare Engagement Contact Strategy?

How Strong Is Your Healthcare Engagement Contact Strategy?

Blog Posts, CMS Stars, COVID-19, Healthcare Engagement, Infographics

Carenet Health pulls back the curtain on what it takes to design a successful contact strategy—so you can see how your tactics compare. Targeted outreach by phone remains a critical part of any healthcare organization’s toolbox. And a robust healthcare engagement...
Gap-Closing Strategies for Medicare Plans: Today’s Tips from the Field

Gap-Closing Strategies for Medicare Plans: Today’s Tips from the Field

Blog Posts

What can prompt and motivate hesitant Medicare plan members to seek out and show up for their preventive and chronic care appointments? That’s the riddle everyone in the industry continues to try to solve, for the good of patients, HEDIS® and Stars quality...
Support for Your HEDIS and Star Ratings Improvement Efforts

Support for Your HEDIS and Star Ratings Improvement Efforts

Blog Posts, Health plans

How can Carenet Health solutions help your plan improve NCQA HEDIS®  and CMS Stars measures? Start with this list, mapped to specific measures. From onboarding to annual well visits to medication adherence and much more, Carenet can help you implement targeted...
A Conversation About the Value of Intelligent Engagement in Healthcare

A Conversation About the Value of Intelligent Engagement in Healthcare

Blog Posts

At Carenet Health, we’ve developed a distinct approach to healthcare consumer engagement called Intelligent Engagement.TM It’s a comprehensive method based on our decades of engagement learnings, with a strong foundation in data, technology, talented teams, and best...
Advocacy Programs Are In, But How Do You Find the Right-Fit Member Services Partner?

Advocacy Programs Are In, But How Do You Find the Right-Fit Member Services Partner?

Blog Posts, CMS Recommended

Consumer health advocacy programs—also known as healthcare navigation assistance and concierge-level member support—are becoming increasingly valuable to health plans, risk-based providers and employer groups who want to help their members and employees get the most...
Eight Ways to Optimize Patient Engagement to Address Social Determinants of Health

Eight Ways to Optimize Patient Engagement to Address Social Determinants of Health

Blog Posts, CMS Recommended, Trending Resource Center

Pinpointing and addressing social determinants of health (SDOH) is a growing concern for both payers and providers—identifying those factors can help optimize the health of the member/patient base and ultimately change lives. Awareness of and outreach for social...
In Sickness and Health: The Necessary Marriage of Consumer Engagement and COVID-19 Vaccine Distribution

In Sickness and Health: The Necessary Marriage of Consumer Engagement and COVID-19 Vaccine Distribution

Blog Posts, COVID-19

As the scientists working to develop a vaccine for COVID-19 began to report promising clinical trials, Carenet Health leaders knew healthcare consumer engagement would need to play a role in the distribution of a vaccine. Why? Because we know from experience that...
New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain

New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain

Advocacy and Navigation, Blog Posts, Case Studies, CMS Stars

Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment.   In this Carenet Health case study, we highlight four factors that...
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