In the midst of the COVID-19 global pandemic, healthcare professionals are working tirelessly to try to manage the increasing demand for services. Instances of the virus are on the rise, and the number of people who suspect they have symptoms consistent with COVID-19...
Our Promise As the COVID-19 pandemic evolves and the power of telehealth is demonstrated in an unprecedented way, Carenet Health continues to safeguard operations and ensure our readiness to meet the needs of our clients’ members and patients. We have activated...
Successful healthcare engagement can be a moving target. That’s why rapid testing and optimization of channels, messaging and other factors is so important. But having the infrastructure and resources to perform that kind of continuous, short-term outreach work in a...
Next-generation healthcare engagement is one of the necessary ingredients for moving healthcare forward today. The better patient and health plan member engagement is, the better health and wellness decisions are made, and those better decisions prevent illness,...
One of Carenet Health’s health plan clients was experiencing a period of organizational change and increased competition. Leadership knew it was critical to maintain excellent member satisfaction during this time. The good news is they had a plan, which began by...
New ideas in healthcare consumer engagement can offer health plans and health systems exciting ways to improve quality of care, increase member and patient satisfaction, and help control costs. From closing HEDIS gaps in care and gathering health risk assessment (HRA)...
Need a spark to fuel new ideas in healthcare engagement? You may be overlooking a powerful starting point: Optimization. At Carenet Health, we believe engagement innovation (whether in health plans, health systems or other related organizations) can’t happen in an...
This Medicare Advantage Stars update was written by Rex Wallace, Principal, Rex Wallace Consulting, and provides an important overview of the impact of the 2021 Advance Notice (Part II) and 2021 Proposed Rule. On February 5, 2020 the Centers for Medicare &...
Download our case study to learn how one of the nation’s largest insurers increased engagement synchronicity and reduced inefficiencies. When a large and multi-faceted health insurer needed to move the needle on costs, satisfaction and outcomes, member outreach became...
