Nurse Triage Services Request for Proposal: 15 Questions to Ask Vendors
If you’re crafting an RFP for nurse triage services, leverage our guide to help you refine your goals and needs—and ensure you include the most important questions for vendor comparison and decision-making. Working with a virtual nurse triage services partner...
Eight Ways to Optimize Patient Engagement to Address Social Determinants of Health
Pinpointing and addressing social determinants of health (SDOH) is a growing concern for both payers and providers—identifying those factors can help optimize the health of the member/patient base and ultimately change lives. Awareness of and outreach for social...
Data Shows Value of Telehealth Nurse Triage and Impact of Pandemic on Consumer Behavior
One of Carenet Health’s largest telehealth clients is a commercial health plan* with members of all ages, located across the nation. Because of the volume of data generated and the demographic and geographic range of its members, we consider analysis of this plan’s...
One-Stop Behavioral Health Crisis Support Delivers 95% ED Diversion
In this case study, you’ll learn how one health plan redefined on-demand behavioral health crisis support, reduced costs and got ahead of changing regulations. When a large, 15-state health plan wanted to offer its Medicaid and Medicare Advantage members a better...
Carenet and 2020: Unprecedented Challenges and Accomplishments
The 2020 year was an unprecedented and unpredictable one for everyone. At Carenet Health, we spent our time working closely with our clients and partners to meet new and escalating demands. Take a look at the at-a-glance 2020 Year in Review infographic to see how...
Exploring the Value of One-on-One Consumer Engagement in Addressing Healthcare’s Top Concerns
Download our new white paper today to examine how specific healthcare engagement strategies can directly impact three industry priorities—and five urgent challenges. Improving costs, revenue and the consumer experience are three priorities that remain on...
What’s on the Horizon for Telehealth? Growth, Change and a Hard Look at Efficiency
In our recent Healthcare Consumer Engagement Forecast, we predicted that telehealth is absolutely here to stay, but considerable transitions lie ahead in terms of growth, infrastructure and scope. Out of pandemic necessity, the adoption of all types of telehealth has...