Innovative Patient Experience Lets Clinics Do What They Do Best
As fee-for-service payment models continue to transition to value-based ones and consumers demand more exceptional experiences from their providers, innovative patient engagement models will become even more critical. In our latest case study, we examine what happened...
Top 10 Nurse Advice Line Best Practices for Higher Performance
A comprehensive, results-driven nurse advice line (also called nurse triage service) can help health plans and other healthcare organizations overcome some of today’s toughest challenges. Rather than treating a nurse advice line as a box you have to check, turn the...
Our Most Popular Healthcare Engagement Content This Year
The continued transition to value-based care has given the healthcare industry (and the experts at Carenet Healthcare Services) ample opportunities to focus on optimizing consumer and patient engagement strategies. From innovations in telehealth to advice on closing...Carenet Healthcare Services Earns NCQA Certification for Eighth Consecutive Year
SAN ANTONIO, Texas, September 26, 2018 — Carenet Healthcare Services is proud to announce that its 24x7 Nurse Advice Line has once again received certification by the National Committee for Quality Assurance (NCQA) under the Health Information Products...
Virtual Care Is the Future. Here’s How to Cut Those Care Costs in Half, Today.
If your health plan is searching for ways to deliver more progressive 24/7 virtual care—and to substantially trim costs while still offering high-quality, on-demand access—it’s time to rethink the traditional telehealth model. Why? Because the conventional, fragmented...
Is ER Education a Key Component of Your Member Onboarding Strategy?
It might be surprising to learn that bumps and bruises are one of the top reasons people go to the emergency room (ER). Sprains, sinus infections and sore throats are also responsible for millions of non-emergent ER visits each year. In New York alone, researchers...
Are You Getting the Most Out of Your Nurse Advice Line Performance Tracking?
When it comes to your nurse advice line, it’s imperative to consistently collect, analyze and monitor key performance metrics to know whether you’re meeting your goals, such as reducing avoidable ER visits and hospital readmissions, increasing enrollment in case or...