Telehealth Services as a Patient Engagement Solution

Telehealth Services as a Patient Engagement Solution

In our digital world, information about any subject is just a few clicks or swipes away. It’s tempting for people to turn to “Dr. Google” to search for advice on health-related topics, especially when symptoms first appear or getting to a primary care physician for...
Our Top Healthcare Consumer Engagement Content in 2018

Our Top Healthcare Consumer Engagement Content in 2018

The continued transition to value-based care has given the healthcare industry (and the experts at Carenet Healthcare Services) ample opportunities to focus on optimizing consumer and patient engagement strategies.  From innovations in telehealth to advice on closing...
Improving Member Engagement Starts With Your Welcome Strategy

Improving Member Engagement Starts With Your Welcome Strategy

If you’re looking for just one customer-centric action you can take right now to make a difference for your health plan next year, consider focusing on your January welcome strategy. Plan your welcome call to establish contact A successful year starts the year before....
Is Your Health Plan on Track to Meet Year-End Goals?

Is Your Health Plan on Track to Meet Year-End Goals?

Three Customer-Centric Steps to Help You Meet Your Goals—From Member Satisfaction to HEDIS Measures As you roll into the second half of the year, it can be important to conduct a business review to see where you stand with your year-end objectives, from HEDIS and...