Best of Carenet Health 2020: Top Downloads This Year
The Carenet Health Resource Center was developed as a way to provide the healthcare industry with timely information and resources related to healthcare consumer engagement—including topics such as virtual care, consumerism, medication adherence, and HEDIS and Stars...
Carenet Assisting With Operation Warp Speed’s Initial COVID-19 Vaccine Distribution
We often say the magic of healthcare engagement happens on a micro level—one-on-one connections, for instance, that can close a preventive care gap, which ends up changing a life. But sometimes, healthcare engagement has the opportunity to play a role that changes...
Our 10 Most-Read Healthcare Engagement Posts of 2020
This year has been a rough road for far too many Americans and far too many in healthcare. The COVID-19 pandemic demanded a lot from all of us. Providers, payers, their partners and healthcare consumers … everyone was forced to pivot in unforeseen ways, including how...
These Ideas for Improving Stars Member Experience Scores May Not Be on Your Radar Yet … But They Should Be
Smart Medicare Advantage (MA) plans are laser-focused on their CMS Stars patient experience scores for 2021. That emphasis is the result of the increasing weight (4x) placed on measures C21 through C32 (five Part D measures are also affected), among other factors....
New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain
Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment. In this Carenet Health case study, we highlight four factors that...
Advocacy Partner Comparison Guide: What to Ask Before Choosing a Vendor
Our latest guide (and worksheet) can help health plans like yours prepare to outsource member advocacy services. Download it below. Consumer health advocacy programs—also known as healthcare navigation assistance and concierge-level member support—are gaining...
Trend Watch: As In-Home Healthcare Services Grow, Patient Engagement Becomes Even More Important
Advancements in digital health and logistics technology have investors flocking to non-traditional and remote care startups. Mobile healthcare engagement via apps and text messaging are gaining significant ground. Wearables are getting smarter every day. And these...