Raising CAHPS Scores When Teams Are Lean and Budgets Are Tight
Health plans are constantly seeking ways to raise CAHPS satisfaction scores and address any member concerns before they escalate. In a perfect world, plans can orchestrate comprehensive, one-on-one engagement campaigns that monitor member satisfaction and impact CAHPS...
Two Things Medicare Advantage Plans Can Do Right Now to Tackle Social Determinants of Health
When we think of healthcare consumer engagement today, especially for Medicare populations, we typically think of ways to help close critical care gaps—reaching out with reminders, scheduling appointments, helping select providers and more. These are essential...
Close Gaps in Care: Health Plan HEDIS Best Practices Guide
The continued shift toward a value-based healthcare system has placed an ever-increasing emphasis on improving quality measures, closing gaps in care (e.g., annual wellness exams, preventive health screenings), and more effectively supporting chronic condition...
Medication Adherence Program Met More Than 100% of Client’s Enrollment Goal
A consumer-directed approach to modern healthcare Read our case study to find out how Carenet Health’s retail-to-mail pharmacy outreach met 106% of our client’s member enrollment goal, addressed triple-weighted Medicare Part D measures and ensured compliance. A...Follow Us on Twitter
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