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In Sickness and Health: The Necessary Marriage of Consumer Engagement and COVID-19 Vaccine Distribution

In Sickness and Health: The Necessary Marriage of Consumer Engagement and COVID-19 Vaccine Distribution

Blog Posts, COVID-19

As the scientists working to develop a vaccine for COVID-19 began to report promising clinical trials, Carenet Health leaders knew healthcare consumer engagement would need to play a role in the distribution of a vaccine. Why? Because we know from experience that...
Carenet Assisting With Operation Warp Speed’s Initial COVID-19 Vaccine Distribution

Carenet Assisting With Operation Warp Speed’s Initial COVID-19 Vaccine Distribution

Blog Posts, COVID-19

We often say the magic of healthcare engagement happens on a micro level—one-on-one connections, for instance, that can close a preventive care gap, which ends up changing a life. But sometimes, healthcare engagement has the opportunity to play a role that changes...
New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain

New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain

Advocacy and Navigation, Blog Posts, Case Studies

Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment.   In this Carenet Health case study, we highlight four factors that...
Advocacy Partner Comparison Guide: What to Ask Before Choosing a Vendor

Advocacy Partner Comparison Guide: What to Ask Before Choosing a Vendor

Advocacy and Navigation, Blog Posts, Ebooks

Our latest guide (and worksheet) can help health plans like yours prepare to outsource member advocacy services. Download it below.   Consumer health advocacy programs—also known as healthcare navigation assistance and concierge-level member support—are gaining...
Trend Watch: As In-Home Healthcare Services Grow, Patient Engagement Becomes Even More Important

Trend Watch: As In-Home Healthcare Services Grow, Patient Engagement Becomes Even More Important

Blog Posts

Advancements in digital health and logistics technology have investors flocking to non-traditional and remote care startups. Mobile healthcare engagement via apps and text messaging are gaining significant ground. Wearables are getting smarter every day.  And these...
2021 Healthcare Consumer Engagement Forecast

2021 Healthcare Consumer Engagement Forecast

Blog Posts, COVID-19, Trend Briefs

What does 2021 hold for healthcare consumer engagement? Download our annual Healthcare Consumer Engagement Forecast to see our list of eight key predictions.   The year 2020 will be remembered as a race to adapt. The COVID-19 pandemic demanded that the healthcare...
Quick RFP Checklist for Health Plan Member Engagement Programs

Quick RFP Checklist for Health Plan Member Engagement Programs

Blog Posts, Infographics

You’ve decided you need to craft a Request for Proposal (RFP) for a new member engagement program, but where do you start? Our interactive, at-a-glance checklist may be just what you need. Pinpointing the right questions to ask in your health plan member engagement...
Health Plan Member Engagement: What to Include in Your RFP

Health Plan Member Engagement: What to Include in Your RFP

Blog, Blog Posts, Ebooks, Home Trending

Not sure what to include in your health plan’s member engagement program RFP? Our guide can help.     Healthcare engagement initiatives—from closing gaps in care to assessments and program enrollment—include many moving parts and require distinct partner...
What Types of Questions Can a Health Advocate  or Health Plan Concierge Answer?

What Types of Questions Can a Health Advocate or Health Plan Concierge Answer?

Blog Posts, Employers

If your health plan is considering adding a health advocate service (also called health advocacy, healthcare navigation or health plan concierge services) as a benefit for members, you may want to know the types of questions that can be answered by the typical...
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