Download our case study to discover how one health plan transformed its workforce model to cost-effectively deliver member support during a period of intense growth. A Fortune 500 health plan was focused on creating exceptional consumer experiences. But customer...
Carenet Health pulls back the curtain on what it takes to design a successful contact strategy—so you can see how your tactics compare. Targeted outreach by phone remains a critical part of any healthcare organization’s toolbox. And a robust healthcare engagement...
Keep things internal or partner with a vendor? Download our latest guide for insights. Build versus buy. It’s an age-old question, even in healthcare. If you’re wondering whether outsourcing a new patient or member engagement program is the right step, or considering...
Read the case study to discover how one of the nation’s largest Medicare Part D plans improved medication adherence, which was instrumental in supporting its 4-Star CMS rating. When this health plan’s leaders wanted to limit gaps in prescription refills—which would...
How can Carenet Health solutions help your plan improve NCQA HEDIS and CMS Stars measures? Start with this list, mapped to specific measures. From onboarding to annual well visits to medication adherence and much more, Carenet can help you implement targeted...
Consumer health advocacy programs—also known as healthcare navigation assistance and concierge-level member support—are becoming increasingly valuable to health plans, risk-based providers and employer groups who want to help their members and employees get the most...
Read our case study to discover how one company partnered with Carenet to provide a team of certified health coaches that became a seamless extension of in-house resources. A healthcare services company offering employee wellness coaching had a stellar in-house team...
As the scientists working to develop a vaccine for COVID-19 began to report promising clinical trials, Carenet Health leaders knew healthcare consumer engagement would need to play a role in the distribution of a vaccine. Why? Because we know from experience that...
We often say the magic of healthcare engagement happens on a micro level—one-on-one connections, for instance, that can close a preventive care gap, which ends up changing a life. But sometimes, healthcare engagement has the opportunity to play a role that changes...
