Last week, Carenet Health hosted a Mapping the Stars 2020 Virtual Collaboration for a select group of Medicare Advantage health plan and Stars program leaders from around the nation. The interactive event featured a discussion led by Stars expert and consultant Rex...
We’ve all heard the industry buzz around healthcare’s “new normal.” But in reality, a new normal doesn’t exist yet. The pandemic continues to be anything but predictable. Community, regional and statewide outbreaks are in the news. Forecasting models depend on human...
As you plan for what’s next, we’re making it simple for you to take advantage of our industry-wide engagement insights and our flexible model of shared support resources. With an infrastructure that adapts and scales to needs in real time, you can be equipped for...
As the reach of the novel coronavirus rapidly expanded across the country, the healthcare system has had to adapt and alter how access to care is provided. Many health systems are in trauma mode. Staff at clinics have been moved to COVID-19 care units. Some primary...
New ideas in healthcare consumer engagement can offer health plans and health systems exciting ways to improve quality of care, increase member and patient satisfaction, and help control costs. From closing HEDIS gaps in care and gathering health risk assessment (HRA)...
This Medicare Advantage Stars update was written by Rex Wallace, Principal, Rex Wallace Consulting, and provides an important overview of the impact of the 2021 Advance Notice (Part II) and 2021 Proposed Rule. On February 5, 2020 the Centers for Medicare &...
Download our case study to learn how one of the nation’s largest insurers increased engagement synchronicity and reduced inefficiencies. When a large and multi-faceted health insurer needed to move the needle on costs, satisfaction and outcomes, member outreach became...
Medicare members require a distinct healthcare engagement strategy. At Carenet Health, our approach is rooted in our team’s ability to form nurturing relationships with members. It also leverages our proprietary Intelligent Engagement framework—combining the power of...
When your plan members stop taking their medications as directed, it can have a domino effect. Disease treatment may be halted, complications may arise and a person may end up in the emergency department or needing to be admitted to the hospital. In addition to the...
