Medicare Advantage (MA) health plans and stand-alone Part D plans (PDPs) are increasingly focused on the Centers for Medicare & Medicaid Services (CMS) Stars system. Plan leaders want that 5-Star status and the per member per month bonus revenue and other benefits...
SAN ANTONIO, Texas, August 13, 2019 – Carenet Health, a leading provider of healthcare engagement and telehealth solutions, and California-based mPulse Mobile, the leader in Conversational AI solutions for healthcare, are partnering to improve the effectiveness of...
The continued transition to value-based care has given the healthcare industry (and the experts at Carenet Healthcare Services) ample opportunities to focus on optimizing consumer and patient engagement strategies. From innovations in telehealth to advice on closing...
Closing gaps in care are an important topic right now as we get deeper into the second part of the year and compliance with annual HEDIS, Star and other quality measures loom. Of course, the most successful health plans manage HEDIS as an ongoing program instead of a...
If you’re conducting a mid-year review to see if your plan performance is on track to meet strategic goals by the end of year, it’s important not to lose sight of member satisfaction in the sea of other data you’re analyzing. Fuel for your health plan’s...
The second half of the year is in full swing now, and you’re likely (and smartly) conducting a Q3 business review to see where you stand with your yearly goals. If you have outstanding gaps in care, and most plans do at this point, or your outcomes metrics aren’t...
If you’re looking for just one customer-centric action you can take right now to make a difference for your health plan next year, consider focusing on your January welcome strategy. Plan your welcome call to establish contact A successful year starts the year before....
Three Customer-Centric Steps to Get You There —From Member Satisfaction to HEDIS Measures As you roll into the second half of the year, it can be important to conduct a mid-year business review to see where you stand with your 2018 objectives, from HEDIS and other...
One of the country’s largest multi-state Medicare Advantage plans partnered with Carenet Health to streamline and optimize its member outreach. The plan’s topline goals: elevate the member experience, integrate numerous member touches, close gaps in care and raise its...
