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Trend Watch: As In-Home Healthcare Services Grow, Patient Engagement Becomes Even More Important

Trend Watch: As In-Home Healthcare Services Grow, Patient Engagement Becomes Even More Important

Blog Posts

Advancements in digital health and logistics technology have investors flocking to non-traditional and remote care startups. Mobile healthcare engagement via apps and text messaging are gaining significant ground. Wearables are getting smarter every day.  And these...
2021 Healthcare Consumer Engagement Forecast

2021 Healthcare Consumer Engagement Forecast

Blog Posts, COVID-19, Trend Briefs

What does 2021 hold for healthcare consumer engagement? Download our annual Healthcare Consumer Engagement Forecast to see our list of eight key predictions.   The year 2020 will be remembered as a race to adapt. The COVID-19 pandemic demanded that the healthcare...
Testing of Nurse-Based Medication Adherence Strategy Produces Positive Results

Testing of Nurse-Based Medication Adherence Strategy Produces Positive Results

Blog, Blog Posts, Clinical support

With hospitals at capacity in some parts of the nation during the current pandemic, healthcare organizations are focusing on taking proactive steps to help members and patients remain healthy and at home. This is especially true for individuals who are recently...
Can’t Predict COVID-19 Needs? With Shared Engagement Resources, You Don’t Have To.

Can’t Predict COVID-19 Needs? With Shared Engagement Resources, You Don’t Have To.

Blog, Blog Posts, COVID-19, Providers

We’ve all heard the industry buzz around healthcare’s “new normal.” But in reality, a new normal doesn’t exist yet. The pandemic continues to be anything but predictable. Community, regional and statewide outbreaks are in the news. Forecasting models depend on human...
Unprecedented Times Call for Extraordinary Partnership

Unprecedented Times Call for Extraordinary Partnership

Blog, Blog Posts, COVID-19, From the CEO

As you plan for what’s next, we’re making it simple for you to take advantage of our industry-wide engagement insights and our flexible model of shared support resources. With an infrastructure that adapts and scales to needs in real time, you can be equipped for...
When Crisis Demands Innovation: Remote Patient Monitoring Boosts Inpatient Capacity and Helps COVID-19 Patients Avoid Readmissions

When Crisis Demands Innovation: Remote Patient Monitoring Boosts Inpatient Capacity and Helps COVID-19 Patients Avoid Readmissions

Blog, Blog Posts, Clinical support, COVID-19, Trending Resource Center

By March 2020, the warning signs were evident, sending shockwaves through the U.S. healthcare system. If the novel coronavirus pandemic continued on its predicted path, American hospitals would need more inpatient beds than currently available. A lot more. And...
Eight Ways Health Plans Can Transform Member Relationships in a COVID-19 World

Eight Ways Health Plans Can Transform Member Relationships in a COVID-19 World

Blog Posts, COVID-19, Ebooks, Healthcare Engagement

Over the past several years, many commercial health plans had begun to focus more on becoming truly consumer-centric. The pandemic, however, exposed significant cracks in those foundational efforts. Consider just a few findings in a recent J.D. Power study: 48% of...
The 4 “E’s” Health Plans Need to Know to Improve Medication Adherence

The 4 “E’s” Health Plans Need to Know to Improve Medication Adherence

Blog

When your plan members stop taking their medications as directed, it can have a domino effect. Disease treatment may be halted, complications may arise and a person may end up in the emergency department or needing to be admitted to the hospital. In addition to the...
Use These Proactive Strategies to Reduce Unnecessary ER visits

Use These Proactive Strategies to Reduce Unnecessary ER visits

Blog Posts

Millions of Americans visit the emergency room (ER) for non-urgent care. Those unnecessary visits cost anywhere from $4.4 billion annually according to the Agency for Healthcare Research and Quality (AHRQ), up to $32 billion a year based on a commercial study. To keep...
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