Most states and cities are relaxing pandemic-related restrictions across the U.S., but COVID-19 is still widely circulating. In some areas, cases, hospitalizations and deaths are on the rise. On the telehealth consumer frontlines, Carenet Health nurse triage teams are...
Over the past several years, many commercial health plans had begun to focus more on becoming truly consumer-centric. The pandemic, however, exposed significant cracks in those foundational efforts. Consider just a few findings in a recent J.D. Power study: 48% of...
While telehealth has been the star of remote care delivery during the pandemic, one-on-one personal healthcare engagement is playing an important role, as well. As COVID-19 cases began to rise and significantly impact the state of California, the governor issued...
At Carenet Health, we offer advocacy, navigation and concierge services to health plans that want to help guide members through their plan engagement and overall healthcare experience. Health plans typically offer these services to members to help with care...
One of Carenet Health’s health plan clients was experiencing a period of organizational change and increased competition. Leadership knew it was critical to maintain excellent member satisfaction during this time. The good news is they had a plan, which began by...
Download our case study to learn how one of the nation’s largest insurers increased engagement synchronicity and reduced inefficiencies. When a large and multi-faceted health insurer needed to move the needle on costs, satisfaction and outcomes, member outreach became...
Ebooks, case studies, trends briefs and more made the list of our most popular healthcare engagement content this year In a recent post, we provided our top 10 blog posts for the year. But just as popular were our variety of downloadable resources available to...
Our Top Healthcare Engagement Content This Year It’s hard to believe: We’re about to wrap up another exciting year in the world of healthcare consumer engagement. In the Carenet Health Resource Center, we’ve continued to grow and address our clients’ changing needs...
Healthcare complexity demands that today’s commercial health plans provide personalized, concierge-level member advocacy and guidance from skilled support teams. Or employers will find someone else who will. At Carenet Health, we help plans design a best-fit,...
