Carenet Client Success Team Adds Value from Shared Learnings
When health plans, health systems and other healthcare organizations partner with Carenet Health for their consumer engagement needs, they can count on a Client Success Team that’s committed to best-in-class account management. Yet as Vikie Spulak, Carenet’s chief...
What Does Health Plan Member Advocacy Look Like in Action?
At Carenet Health, we offer advocacy, navigation and concierge services to health plans that want to help guide members through their plan engagement and overall healthcare experience. Health plans typically offer these services to members to help with care...
2019 Most Downloaded Healthcare Engagement Content from Carenet
Ebooks, case studies, trends briefs and more made the list of our most popular healthcare engagement content this year In a recent post, we provided our top 10 blog posts for the year. But just as popular were our variety of downloadable resources available to...
Best of Carenet Health 2019: Top Healthcare Engagement Content
Our Top Healthcare Engagement Content This Year It’s hard to believe: We’re about to wrap up another exciting year in the world of healthcare consumer engagement. In the Carenet Health Resource Center, we’ve continued to grow and address our clients’ changing needs...
Health Plan Concierge Programs Can Be a Critical Competitive Advantage
Healthcare complexity demands that today’s commercial health plans provide personalized, concierge-level member advocacy and guidance from skilled support teams. Or employers will find someone else who will. At Carenet Health, we help plans design a best-fit,...
2020 Healthcare Consumer Engagement Forecast
Healthcare engagement is changing—driven by new players, new models, new technology, new channels and new consumer expectations. Read our annual Healthcare Consumer Engagement Forecast to learn what our experts say are the top trends for 2020. See the predictions >...
Next-Level Nurse Advice Line Delivers Member Satisfaction and 3:1 ROI
Customization can transform a health plan’s nurse advice line from a check-the-box kind of hotline service into a personalized, telehealth care delivery solution that truly elevates member experience and reduces costs. Using data for heightened engagement...