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To Meet New Consumer Expectations, Rethink Your Approach to Patient Access and Service Navigation

To Meet New Consumer Expectations, Rethink Your Approach to Patient Access and Service Navigation

Blog Posts

Patients are ultimately consumers of health-related information and care. And in today’s world of growing expectations, they want easier and quicker access to that care and information—on their terms. That means they want a resolution of their questions or needs the...
Support for Your HEDIS and Star Ratings Improvement Efforts

Support for Your HEDIS and Star Ratings Improvement Efforts

Blog Posts, Health plans

How can Carenet Health solutions help your plan improve NCQA HEDIS and CMS Stars measures? Start with this list, mapped to specific measures. From onboarding to annual well visits to medication adherence and much more, Carenet can help you implement targeted...
Remote Patient Monitoring Program: Improving Care, Comfort and Costs

Remote Patient Monitoring Program: Improving Care, Comfort and Costs

Blog Posts, Case Studies

Get the details on this remote monitoring use case that features Carenet Health clinical services. At the time of discharge from inpatient care, patients in several hospital-based programs—those dealing with conditions ranging from heart failure to diabetes to kidney...
Advocacy Programs Are In, But How Do You Find the Right-Fit Member Services Partner?

Advocacy Programs Are In, But How Do You Find the Right-Fit Member Services Partner?

Blog Posts

Consumer health advocacy programs—also known as healthcare navigation assistance and concierge-level member support—are becoming increasingly valuable to health plans, risk-based providers and employer groups who want to help their members and employees get the most...
Nurse Triage Services Request for Proposal: 15 Questions to Ask Vendors

Nurse Triage Services Request for Proposal: 15 Questions to Ask Vendors

Blog Posts, Ebooks

If you’re crafting an RFP for nurse triage services, leverage our guide to help you refine your goals and needs—and ensure you include the most important questions for vendor comparison and decision-making.   Working with a virtual nurse triage services partner...
High-Performance Outsourcing: Health Coaching Program Achieves Remarkable 81% Engagement

High-Performance Outsourcing: Health Coaching Program Achieves Remarkable 81% Engagement

Blog Posts, Case Studies, Clinical support

Read our case study to discover how one company partnered with Carenet to provide a team of certified health coaches that became a seamless extension of in-house resources. A healthcare services company offering employee wellness coaching had a stellar in-house team...
One-Stop Behavioral Health Crisis Support Delivers 95% ED Diversion

One-Stop Behavioral Health Crisis Support Delivers 95% ED Diversion

Blog Posts, Case Studies, COVID-19

In this case study, you’ll learn how one health plan redefined on-demand behavioral health crisis support, reduced costs and got ahead of changing regulations. When a large, 15-state health plan wanted to offer its Medicaid and Medicare Advantage members a better...
Carenet and 2020: Unprecedented Challenges and Accomplishments

Carenet and 2020: Unprecedented Challenges and Accomplishments

Blog Posts, Infographics

The 2020 year was an unprecedented and unpredictable one for everyone. At Carenet Health, we spent our time working closely with our clients and partners to meet new and escalating demands. Take a look at the at-a-glance 2020 Year in Review infographic to see how...
Exploring the Value of One-on-One Consumer Engagement in Addressing Healthcare’s Top Concerns

Exploring the Value of One-on-One Consumer Engagement in Addressing Healthcare’s Top Concerns

Blog Posts, Home Trending, Trending Resource Center, White Papers

Download our new white paper today to examine how specific healthcare engagement strategies can directly impact three industry priorities—and five urgent challenges.   Improving costs, revenue and the consumer experience are three priorities that remain on...
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advocacy and navigation behavioral health call center care management clinical support concierge service COVID-19 Employers ER diversion gaps in care Healthcare Consumerism healthcare engagement health coaching health plans health risk assessments HEDIS improvement Intelligent Engagement Medicaid Medicare Medicare Advantage medication adherence member experience member onboarding member satisfaction new member welcome programs nurse advice line patient engagement pharmacy cost-savings physician selection post-discharge follow-up program enrollment providers readmissions reduction remote patient monitoring Social determinants of health Star ratings improvement Technology telehealth virtual care Virtual Clinic Year in Review