Trend Brief: A Shifting Focus for Behavioral Health Crisis Support
Download our trend brief today to learn why health plans are responding to the nation’s behavioral health crisis with a new focus on crisis support. More than 25% of U.S. adults experience some type of behavioral or mental health disorder in a given year—and that...
10 Ways to Make Telehealth More Consumer-Centric
The U.S. healthcare industry is already experiencing virtual care’s initial promise for improving access to care and creating an on-demand healthcare experience. But we’ve only seen the tip of the iceberg when it comes to deepening the telehealth consumer experience...
Two Things Medicare Advantage Plans Can Do Right Now to Tackle Social Determinants of Health
When we think of healthcare consumer engagement today, especially for Medicare populations, we typically think of ways to help close critical care gaps—reaching out with reminders, scheduling appointments, helping select providers and more. These are essential...
It’s Time to Rethink the How Behind the What in Telehealth
You already know the scenario: Healthcare costs continue to rise, consumer expectations continue to escalate and the physician shortage continues to grow. Meanwhile almost 75 percent of all doctor, urgent care and ER visits are either unnecessary or can be...
Forecast for Healthcare Consumer, Patient and Health Plan Member Engagement, 2019
Think next year will bring more of the same for healthcare engagement? Think again. Consumer engagement and health plan member engagement are changing, and it’s important for the healthcare industry to reflect on the changes we’re experiencing and discuss those...
Virtual Care Is the Future. Here’s How to Cut Those Care Costs in Half, Today.
If your health plan is searching for ways to deliver more progressive 24/7 virtual care—and to substantially trim costs while still offering high-quality, on-demand access—it’s time to rethink the traditional telehealth model. Why? Because the conventional, fragmented...
How Are You Using Telehealth to Close Behavioral Health Gaps?
When it comes to ensuring follow-up care for individuals diagnosed with alcohol or other drug (AOD) dependence, health plans across the board are falling short. In fact, according to the 2016 HEDIS results, among the Medicaid, Medicare and commercial populations,...