What’s on the Horizon for Telehealth? Four Trends to Watch
Download our brief to stay up to date on key telehealth trends—and the next steps needed to restart growth. The COVID-19 pandemic made the quick adoption of telehealth a necessity. Acceptance by providers, payers and patients of varying demographics makes it a vital...
Hot Topics in Healthcare Engagement: Most-Read Blog Posts of 2021
It’s fairly safe to say that we all thought 2021 would look a little differently than it did. The COVID-19 pandemic continued to challenge the healthcare industry. The pandemic also continued to be a catalyst for change and innovation, including when and where care...
Carenet Health Offers Guides for Health Plan Member Outreach, Telehealth RFPs
Health plans, health systems and other healthcare organizations often use Requests for Proposals (RFPs) as a process to find right-fit and right-cost vendors for their outreach initiatives, telehealth solutions and other engagement-related needs. (Think Stars and...
Revisiting the Role of Nurses in Telehealth: Three Ways They Can Make an Immediate Impact
Telehealth—and telehealth nurses—aren’t new. Nurses have been guiding and caring for patients via nurse advice lines and nurse-provided phone triage for years. But as telehealth utilization in all its current forms has grown exponentially (and now stabilized), it’s...
Focus on Health Plan Member Experience Supports Star Ratings Increase and $20M in Additional Revenue
This Medicare Advantage case study offers insights into better engagement design and its role in increasing health plan member satisfaction. It’s easy to say you’re dedicated to an exceptional consumer experience but delivering on the promise can often be a struggle,...
To Meet New Consumer Expectations, Rethink Your Approach to Patient Access and Service Navigation
Patients are ultimately consumers of health-related information and care. And in today’s world of growing expectations, they want easier and quicker access to that care and information—on their terms. That means they want a resolution of their questions or needs the...
Support for Your HEDIS and Star Ratings Improvement Efforts
How can Carenet Health solutions help your plan improve NCQA HEDIS® and CMS Stars measures? Start with this list, mapped to specific measures. From onboarding to annual well visits to medication adherence and much more, Carenet can help you implement targeted...