We’ve all heard the industry buzz around healthcare’s “new normal.” But in reality, a new normal doesn’t exist yet. The pandemic continues to be anything but predictable. Community, regional and statewide outbreaks are in the news. Forecasting models depend on human...
SAN ANTONIO, Texas, July 15, 2020 – Carenet Health, one of the nation’s largest providers of 24/7 telehealth and healthcare engagement solutions, and Oregon-based ProtoCall Services, the leading contact center for specialty behavioral health services, have joined...
As you plan for what’s next, we’re making it simple for you to take advantage of our industry-wide engagement insights and our flexible model of shared support resources. With an infrastructure that adapts and scales to needs in real time, you can be equipped for...
Times of crisis can tell us a lot about who we are and why we’re here. In this touching video, several of our telehealth nurses share how the #COVID19 experience has changed...
Most states and cities are relaxing pandemic-related restrictions across the U.S., but COVID-19 is still widely circulating. In some areas, cases, hospitalizations and deaths are on the rise. On the telehealth consumer frontlines, Carenet Health nurse triage teams are...
Nurse triage companies like Carenet Health offer symptom assessment and care information from registered nurses (RNs) for a wide range of callers with health concerns, from parents of distressed newborns to seniors who have questions about their medications. The best...
Effects of the COVID-19 pandemic began to significantly shift telehealth from a convenience to a necessity, and on-demand virtual care is playing a vital role in meeting patients’ and health plan members’ needs. Yet no matter what your telehealth...
The health and wellbeing impact of the novel coronavirus crisis is reaching beyond the enormous physical health toll. In fact, a concurrent crisis appears to be emerging: The effect of the pandemic on mental health. At Carenet Health, we dug into our telehealth...
In an industry’s rush to provide timely telehealth services to the public, from nurse advice lines to comprehensive virtual clinics, factors like proven protocols and best practices can fall from the top of the priority list. After all, demand for virtual care grew...
