The need for quality 24/7 telehealth services has exploded in the wake of the COVID-19 pandemic. Over a recent two-week period, Carenet Health has experienced another 200% increase in COVID-19-related triage cases. Other telehealth providers, such as MDLIVE, are...
In the midst of the COVID-19 global pandemic, healthcare professionals are working tirelessly to try to manage the increasing demand for services. Instances of the virus are on the rise, and the number of people who suspect they have symptoms consistent with COVID-19...
As the industry spends more time and energy working to improve healthcare consumer engagement, the need for innovation—new ideas, new technology, new strategies—becomes even more important. Following is a list of areas where we see health plans, provider groups,...
Although mainstream use of telehealth has been slower to develop than the industry predicted, it’s gaining traction. Soon, it’s not a stretch to say telehealth services for non-urgent care will be as normal to the modern healthcare consumer’s life as online banking....
New ideas in healthcare consumer engagement can offer health plans and health systems exciting ways to improve quality of care, increase member and patient satisfaction, and help control costs. From closing HEDIS gaps in care and gathering health risk assessment (HRA)...
“It’s OK to not be OK.” That’s the message Olympic swimming champion Michael Phelps is on a mission to share while revealing his struggles with mental health issues. Other celebrities such as Prince Harry, singers Demi Lovato and Kendrick Lamar, and actress Emma Stone...
To many in the healthcare industry, it’s been frustrating to witness the slow pace of change in how health systems, provider groups, insurers and others engage with their plan members and patients. Even as the transition to value-based care and changing payment models...
Today’s Medicaid programs and managed care organizations (MCOs) need to improve costs at the same time as they improve quality and outcomes for this vulnerable population. Yet connecting with and encouraging members to take needed health-related next steps can be...
At Carenet Health, 2019 has been a year of intense growth, opportunity and progress. Our incredible teams have worked long hours with remarkable determination to fuel our accomplishments. In the past 12 months, we’ve helped our clients achieve nearly $50 million in...
