Telehealth Services as a Patient Engagement Solution

Telehealth Services as a Patient Engagement Solution

In our digital world, information about any subject is just a few clicks or swipes away. It’s tempting for people to turn to “Dr. Google” to search for advice on health-related topics, especially when symptoms first appear or getting to a primary care physician for...
15 Tips to Increase Nurse Advice Line Utilization

15 Tips to Increase Nurse Advice Line Utilization

With today’s unsustainable healthcare costs, it’s important to find ways to reduce unnecessary ER, urgent care and primary care visits. A high-quality and experienced nurse advice line can be an integral part of the solution. Keep in mind, though, that reaping the...
The Benefits of a High-Performing Nurse Advice Line

The Benefits of a High-Performing Nurse Advice Line

Many health plans and some healthcare providers offer a nurse advice line to support patients and members by assessing and triaging symptoms, offering care advice and referrals, and educating members about their health. But what if the power of a nurse advice line...