COVID-19 Information
Our Promise As the COVID-19 pandemic evolves and the power of telehealth is demonstrated in an unprecedented way, Carenet Health continues to safeguard operations and ensure our readiness to meet the needs of our clients’ members and patients. We have activated...
Healthcare Engagement Lab Created for Client’s Rapid Optimization Needs
Successful healthcare engagement can be a moving target. That’s why rapid testing and optimization of channels, messaging and other factors is so important. But having the infrastructure and resources to perform that kind of continuous, short-term outreach work in a...
How Are Healthcare Engagement Outsourcing and Staffing Models Changing?
Healthcare engagement outsourcing companies like Carenet Health and the health plans, health systems and other related organizations they partner with are continuing to work together to meet the needs of an industry in transition. And as healthcare consumerism and new...
Five Scenarios When Optimizing Healthcare Engagement Can Lead to Much-Needed Innovation
Next-generation healthcare engagement is one of the necessary ingredients for moving healthcare forward today. The better patient and health plan member engagement is, the better health and wellness decisions are made, and those better decisions prevent illness,...
Where Is the Innovation Focus in Healthcare Engagement Today?
As the industry spends more time and energy working to improve healthcare consumer engagement, the need for innovation—new ideas, new technology, new strategies—becomes even more important. Following is a list of areas where we see health plans, provider groups,...
Online Tool for Healthcare Engagement Leaders: What Type of Innovator Are You?
Healthcare has long fallen behind other industries when it comes to creating better ways of connecting with the consumers they serve. And yet nowhere is it more important than the health and wellness world for those consumer connections to be effective and meaningful....
Interactive Case Study: Improving Satisfaction With Member Experience Measurement
One of Carenet Health’s health plan clients was experiencing a period of organizational change and increased competition. Leadership knew it was critical to maintain excellent member satisfaction during this time. The good news is they had a plan, which began by...