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A comprehensive, results-driven nurse advice line (also called nurse triage service) can help health plans and other healthcare organizations overcome some of today’s toughest challenges. Rather than treating a nurse advice line as a box you have to check, turn the...read more
Healthcare consumerism is not on the way. It's already here. Today’s healthcare consumers are beginning to exert their power by expecting convenient, high-quality and personalized care experiences delivered on their terms. After all, that’s what they get in nearly...read more
Telehealth, or virtual care, holds the promise of being a powerful tool for improving on-demand care access, healthcare consumer satisfaction and clinical outcomes—all while reducing costs. And as consumerism in healthcare and cost pressures continue to grow,...read more
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