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Thought leadership, case studies and more.
As consumers shoulder a larger share of their healthcare costs, they’re expecting more from their health plan. The payers that succeed at keeping their members happy will be greatly rewarded. In fact, satisfied members are five times more likely than unhappy ones to...
More than half of the nation’s hospitals are being penalized a total of $564 million in FY 2018 by the Centers for Medicare and Medicaid Services (CMS) for excessive Medicare patient readmissions within 30 days of discharge. A $27 million increase over 2017, this is...
From the hurricanes in the south to the wildfires in the west, this year’s string of natural disasters is expected to increase the prevalence of mental health conditions among the populations exposed to these devastating events. When it came to Hurricane Sandy,...
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