How Are You Elevating Your Health Plan Member Engagement?

How Are You Elevating Your Health Plan Member Engagement?

As consumers shoulder a larger share of their healthcare costs, they’re expecting more from their health plan. The payers that succeed at keeping their members happy will be greatly rewarded. In fact, satisfied members are five times more likely than unhappy ones to...
7 Key Steps for Successful Health Plan Member Onboarding

7 Key Steps for Successful Health Plan Member Onboarding

A consumer-directed approach to modern healthcare 7 Key Steps for Successful Health Plan Member Onboarding As the healthcare sector shifts toward a more consumer-directed marketplace with individuals wielding greater cost-sharing responsibility and decision-making...
Overcoming Barriers: The Faces of Medication Nonadherence

Overcoming Barriers: The Faces of Medication Nonadherence

Medication nonadherence is one of the biggest issues in healthcare today. Nearly two-thirds of Americans do not take their medications as prescribed, costing the U.S. healthcare system an estimated $337 billion annually. Based on decades of in-depth clinical knowledge...
ER Avoidance Program Saves $706K

ER Avoidance Program Saves $706K

Revised ER Avoidance Outreach Strategy Reduces Unnecessary Utilization ​A large commercial health plan expanded its partnership with Carenet Health to further reduce non-urgent ER visits and associated costs. For two years, Carenet had been conducting ER...