Carenet Health VP Provides Insights from the COVID-19 Telehealth Frontlines
The role of telehealth is in the spotlight right now, supporting patients through the COVID-19 pandemic. But how are patients and virtual care professionals like telehealth nurses handling the challenge? Kathy Lozano, VP of clinical operations at Carenet Health,...
What Telehealth Patients Want You to Know Right Now: A COVID-19 Report
The need for quality 24/7 telehealth services has exploded in the wake of the COVID-19 pandemic. Over a recent two-week period, Carenet Health has experienced another 200% increase in telehealth coronavirus-related triage cases. Other top telehealth providers for...
Telehealth and COVID-19: Seven Strategies to Meet Patient Needs
In the midst of the COVID-19 global pandemic, healthcare professionals are working tirelessly to try to manage the increasing demand for services. Instances of the virus are on the rise, and the number of people who suspect they have symptoms consistent with COVID-19...
COVID-19 Resource Center
COVID-19 Resource Center During the COVID-19 pandemic, Carenet teams are serving on the telehealth and patient engagement frontlines. In this special-topic resource center, we’re sharing trends, insights and best practices based on our support of 86 million Americans...
Healthcare Engagement Lab Created for Client’s Rapid Optimization Needs
Successful healthcare engagement can be a moving target. That’s why rapid testing and optimization of channels, messaging and other factors is so important. But having the infrastructure and resources to perform that kind of continuous, short-term outreach work in a...
How Are Healthcare Engagement Outsourcing and Staffing Models Changing?
Healthcare engagement outsourcing companies like Carenet Health and the health plans, health systems and other related organizations they partner with are continuing to work together to meet the needs of an industry in transition. And as healthcare consumerism and new...
Five Scenarios When Optimizing Healthcare Engagement Can Lead to Much-Needed Innovation
Next-generation healthcare engagement is one of the necessary ingredients for moving healthcare forward today. The better patient and health plan member engagement is, the better health and wellness decisions are made, and those better decisions prevent illness,...