Checking the Post-Conference Pulse: Carenet Experts Share Key Takeaways and Insights from RISE National 2021
RISE National is one of the industry’s most notable gatherings for discussions of risk adjustment and quality improvement—especially as they relate to accountable care and government-payer reform topics. Carenet Health was proud to be a Silver Sponsor of this year’s...
Advocacy Programs Are In, But How Do You Find the Right-Fit Member Services Partner?
Consumer health advocacy programs—also known as healthcare navigation assistance and concierge-level member support—are becoming increasingly valuable to health plans, risk-based providers and employer groups who want to help their members and employees get the most...
Data Shows Value of Telehealth Nurse Triage and Impact of Pandemic on Consumer Behavior
One of Carenet Health’s largest telehealth clients is a commercial health plan* with members of all ages, located across the nation. Because of the volume of data generated and the demographic and geographic range of its members, we consider analysis of this plan’s...
COVID-19 Is Changing Healthcare Consumer Behavior. Here’s What You Need to Know.
Not that long ago, epidemiologists were likely the only ones discussing terms like social distancing, quarantine or super-spreader events on a regular basis. But now governments, businesses and schools are facing the patient engagement struggles scientists, public...
New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain
Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment. In this Carenet Health case study, we highlight four factors that...
Trend Watch: As In-Home Healthcare Services Grow, Patient Engagement Becomes Even More Important
Advancements in digital health and logistics technology have investors flocking to non-traditional and remote care startups. Mobile healthcare engagement via apps and text messaging are gaining significant ground. Wearables are getting smarter every day. And these...
2021 Healthcare Consumer Engagement Forecast
What does 2021 hold for healthcare consumer engagement? Download our annual Healthcare Consumer Engagement Forecast to see our list of eight key predictions. The year 2020 will be remembered as a race to adapt. The COVID-19 pandemic demanded that the healthcare...