Young Adults Using Telehealth More; Older and Lower-Income Americans Slower to Adopt: COVID-19 Report
In our efforts to provide insights to the healthcare industry from our 70,000 daily consumer/patient interactions, Carenet Health has new data to share from the frontlines of telehealth during the COVID-19 pandemic. While virtual care usage is gaining unprecedented...
Telehealth RNs Reveal How Different Age Groups Are Responding to COVID-19
There is a lot of information—true and false—about the COVID-19 pandemic swirling around the internet. People want to know if their symptoms are related to the new novel coronavirus and what care they should seek if any. More and more, telehealth services are the most...
Carenet Health VP Provides Insights from the COVID-19 Telehealth Frontlines
The role of telehealth is in the spotlight right now, supporting patients through the COVID-19 pandemic. But how are patients and virtual care professionals like telehealth nurses handling the challenge? Kathy Lozano, VP of clinical operations at Carenet Health,...
What Telehealth Patients Want You to Know Right Now: A COVID-19 Report
The need for quality 24/7 telehealth services has exploded in the wake of the COVID-19 pandemic. Over a recent two-week period, Carenet Health has experienced another 200% increase in telehealth coronavirus-related triage cases. Other top telehealth providers for...
Telehealth and COVID-19: Seven Strategies to Meet Patient Needs
In the midst of the COVID-19 global pandemic, healthcare professionals are working tirelessly to try to manage the increasing demand for services. Instances of the virus are on the rise, and the number of people who suspect they have symptoms consistent with COVID-19...
COVID-19 Resource Center
COVID-19 Resource Center During the COVID-19 pandemic, Carenet teams are serving on the telehealth and patient engagement frontlines. In this special-topic resource center, we’re sharing trends, insights and best practices based on our support of 65 million Americans...
Healthcare Engagement Lab Created for Client’s Rapid Optimization Needs
Successful healthcare engagement can be a moving target. That’s why rapid testing and optimization of channels, messaging and other factors is so important. But having the infrastructure and resources to perform that kind of continuous, short-term outreach work in a...