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Testing of Nurse-Based Medication Adherence Strategy Produces Positive Results

Testing of Nurse-Based Medication Adherence Strategy Produces Positive Results

Blog, Blog Posts, Clinical support

With hospitals at capacity in some parts of the nation during the current pandemic, healthcare organizations are focusing on taking proactive steps to help members and patients remain healthy and at home. This is especially true for individuals who are recently...
9 Right-Now Actions Medicare Advantage Plans Can Take to Support Star Ratings

9 Right-Now Actions Medicare Advantage Plans Can Take to Support Star Ratings

Blog, Blog Posts

Last week, Carenet Health hosted a Mapping the Stars 2020 Virtual Collaboration for a select group of Medicare Advantage health plan and Stars program leaders from around the nation. The interactive event featured a discussion led by Stars expert and consultant Rex...
What Types of Questions Can a Health Advocate  or Health Plan Concierge Answer?

What Types of Questions Can a Health Advocate or Health Plan Concierge Answer?

Blog Posts, Employers

If your health plan is considering adding a health advocate service (also called health advocacy, healthcare navigation or health plan concierge services) as a benefit for members, you may want to know the types of questions that can be answered by the typical...
Can’t Predict COVID-19 Needs? With Shared Engagement Resources, You Don’t Have To.

Can’t Predict COVID-19 Needs? With Shared Engagement Resources, You Don’t Have To.

Blog, Blog Posts, COVID-19, Providers

We’ve all heard the industry buzz around healthcare’s “new normal.” But in reality, a new normal doesn’t exist yet. The pandemic continues to be anything but predictable. Community, regional and statewide outbreaks are in the news. Forecasting models depend on human...
Unprecedented Times Call for Extraordinary Partnership

Unprecedented Times Call for Extraordinary Partnership

Blog, Blog Posts, COVID-19, From the CEO

As you plan for what’s next, we’re making it simple for you to take advantage of our industry-wide engagement insights and our flexible model of shared support resources. With an infrastructure that adapts and scales to needs in real time, you can be equipped for...
Telehealth Triage Nurses Offer Insights to Health Plans as States Reopen

Telehealth Triage Nurses Offer Insights to Health Plans as States Reopen

Blog, Blog Posts, COVID-19

Most states and cities are relaxing pandemic-related restrictions across the U.S., but COVID-19 is still widely circulating. In some areas, cases, hospitalizations and deaths are on the rise. On the telehealth consumer frontlines, Carenet Health nurse triage teams are...
Eight Ways Health Plans Can Transform Member Relationships in a COVID-19 World

Eight Ways Health Plans Can Transform Member Relationships in a COVID-19 World

Blog Posts, COVID-19, Ebooks, Healthcare Engagement

Over the past several years, many commercial health plans had begun to focus more on becoming truly consumer-centric. The pandemic, however, exposed significant cracks in those foundational efforts. Consider just a few findings in a recent J.D. Power study: 48% of...
Addressing the Void: Telehealth Steps up for Chronic Disease Patients

Addressing the Void: Telehealth Steps up for Chronic Disease Patients

Blog Posts, COVID-19

As the reach of the novel coronavirus rapidly expanded across the country, the healthcare system has had to adapt and alter how access to care is provided. Many health systems are in trauma mode. Staff at clinics have been moved to COVID-19 care units. Some primary...
One-on-One Check-Ins Are Engagement Lifesavers for Seniors During the Pandemic

One-on-One Check-Ins Are Engagement Lifesavers for Seniors During the Pandemic

Blog, Blog Posts, Case Studies, COVID-19

While telehealth has been the star of remote care delivery during the pandemic, one-on-one personal healthcare engagement is playing an important role, as well. As COVID-19 cases began to rise and significantly impact the state of California, the governor issued...
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