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What’s new
Now Available: 2020 Healthcare Consumer Engagement Forecast
Healthcare engagement is changing—driven by new players, new models, new technology, new channels and new consumer expectations. Read our annual Healthcare Consumer Engagement Forecast to learn what our experts say are the top trends for 2020. See the predictions >...
Healthcare Consumer Engagement: Facility Steering Strategy Achieves $11.5 Million in Annual Savings
Download our case study to learn how a radiology benefits manager used proactive outreach to steer plan members to lower-cost imaging facilities.A leading radiology benefits manager knew that high-quality, lower-priced diagnostic imaging facilities were readily...
CMS Stars Improvement: What to Focus on Next
Download our new Q/A brief for an expert’s take on CMS Stars—what’s changing, what hasn’t—and what health plans should prioritize in their Stars improvement planning.Medicare Advantage and stand-alone Part D plans are smart to keep tabs on changes to the Centers for...
What’s trending
Next-Level Nurse Advice Line Delivers Member Satisfaction and 3:1 ROI
Customization can transform a health plan's nurse advice line from a check-the-box kind of hotline service into a personalized, telehealth care delivery solution that truly elevates member experience and reduces costs. Using data for heightened engagement...
Trend Brief: A Shifting Focus for Behavioral Health Crisis Support
Download our trend brief today to learn why health plans are responding to the nation’s behavioral health crisis with a new focus on crisis support.More than 25% of U.S. adults experience some type of behavioral or mental health disorder in a given year—and that...
Medicare Advantage Engagement Achieves 38% Readmissions Reduction—and Boosts Star Rating
Providing the Medicare population with the right care in the right setting at the right time is increasingly a challenge. But failure to do so can have a significant impact on outcomes, Star ratings and incentive revenue. Also challenging is engaging with those...
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Woodstone (Corporate HQ)
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