2021 Healthcare Consumer Engagement Forecast
What does 2021 hold for healthcare consumer engagement? Download our annual Healthcare Consumer Engagement Forecast to see our list of eight key predictions. The year 2020 will be remembered as a race to adapt. The COVID-19 pandemic demanded that the healthcare...
Quick RFP Checklist for Health Plan Member Engagement Programs
You’ve decided you need to craft a Request for Proposal (RFP) for a new member engagement program, but where do you start? Our interactive, at-a-glance checklist may be just what you need. Pinpointing the right questions to ask in your health plan member engagement...
Health Plan Member Engagement: What to Include in Your RFP
Not sure what to include in your health plan’s member engagement program RFP? Our guide can help. Healthcare engagement initiatives—from closing gaps in care to assessments and program enrollment—include many moving parts and require distinct partner...
Can’t Predict COVID-19 Needs? With Shared Engagement Resources, You Don’t Have To.
We’ve all heard the industry buzz around healthcare’s “new normal.” But in reality, a new normal doesn’t exist yet. The pandemic continues to be anything but predictable. Community, regional and statewide outbreaks are in the news. Forecasting models depend on human...
Medicaid Member Engagement Strategies That Work
Today’s Medicaid programs and managed care organizations (MCOs) need to improve costs at the same time as they improve quality and outcomes for this vulnerable population. Yet connecting with and encouraging members to take needed health-related next steps can be...
Telehealth Services as a Patient Engagement Solution
In our digital world, information about any subject is just a few clicks or swipes away. It’s tempting for people to turn to “Dr. Google” to search for advice on health-related topics, especially when symptoms first appear or getting to a primary care physician for...
Medicare Advantage Engagement Achieves 38% Readmissions Reduction—and Boosts Star Rating
Providing the Medicare population with the right care in the right setting at the right time is increasingly a challenge. But failure to do so can have a significant impact on outcomes, Star ratings and incentive revenue. Also challenging is engaging with those...