How Are You Elevating Your Health Plan Member Engagement?

How Are You Elevating Your Health Plan Member Engagement?

As consumers shoulder a larger share of their healthcare costs, they’re expecting more from their health plan. The payers that succeed at keeping their members happy will be greatly rewarded. In fact, satisfied members are five times more likely than unhappy ones to...
7 Key Steps for Successful Health Plan Member Onboarding

7 Key Steps for Successful Health Plan Member Onboarding

A consumer-directed approach to modern healthcare Ebooks As the healthcare sector shifts toward a more consumer-directed marketplace with individuals wielding greater cost-sharing responsibility and decision-making power, it’s never been more important for health...
How Effective is Your Health Plan Member Engagement?

How Effective is Your Health Plan Member Engagement?

As individuals increasingly shoulder the cost of healthcare, they’re striving to become more active, informed and responsible healthcare consumers. With more of their own money on the line, they want to feel confident from day one that they are making the best choices...
What’s Your Remedy for Medication Nonadherence?

What’s Your Remedy for Medication Nonadherence?

Four out of five Americans think prescription drug prices are unreasonable, according to a consumer poll conducted by Kaiser Family Foundation. Out of the 55 percent of Americans taking prescription drugs, 26 percent experience difficulty affording them, the survey...